Help & Support
SABJI FRESH — operated by Flex EV Mobility Services Private Limited
Have a question or need help with an order? Our support team is here for you. The fastest way to reach us is on WhatsApp, and we usually reply within a few hours.
Contact us
- WhatsApp: +91 87969 43063
- Email: support@sabjifresh.com
- Hours: Every day, 8:00 AM – 9:00 PM IST
- Service area: Gurugram, India
Frequently asked questions
How do I place an order?
Open the SABJI FRESH app, browse the catalogue, add items to your cart, choose a delivery slot and address, and place the order. You can also order directly on WhatsApp using the button above.
Which areas do you deliver to, and when?
We deliver fresh vegetables and groceries across Gurugram. Orders placed before the daily cutoff are delivered the next morning. Your exact delivery window is shown before you confirm the order.
How do I pay, and can I get a refund?
Payments are handled securely through our payment gateway. If an item is unavailable or there is an issue with your order, message us on WhatsApp and we will arrange a refund or replacement — refunds are returned to your original payment method.
How do I track or change my order?
Open the Orders tab in the app to see the live status of every order. To change or cancel an order that has not yet been dispatched, message us on WhatsApp as soon as possible and we will help.
How do I delete my account?
You can request account deletion from the Account tab in the app, or from our Account Deletion page.
© SABJI FRESH. Operated under Flex EV Mobility Services Private Limited. See also our Privacy Policy and Terms & Conditions.